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Values & Mission

The Zep Inc. Mission
Our mission is to deliver superior solutions to our customers.  Guided always by the needs and preferences of our customers, Zep Inc. will strive to deliver long-term financial performance as measured by consistent, profitable growth and an industry leading return on invested capital.  A superior return on investment for our shareholders will ensure the long-term health of our business.  We desire to deliver more than just economic results -- we want to be a highly desirable place to work for all of our associates as demonstrated by our core values.  Furthermore, we will exhibit principled leadership that contributes to the improvement of our industry and to the communities where we operate.

The Zep Inc. Values
Great companies show integrity by consistently behaving in ways that reflect their core values. At Zep Inc., our associates demonstrate our company values every day.

:: Acting with Integrity – Clearly demonstrating an understanding of ethical boundaries and avoiding potentially compromising business situations; avoiding conflicts of interest, and handling confidential information appropriately. Do the right thing; always.

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Keeping Customers First – Proactively responding to internal and external customer needs quickly, effectively and consistently providing high-quality service. Superior Service; always.

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Critical Thinking – Working through problems, consequences, and potential solutions quickly and efficiently by oblectively analyzing facts in the environment and arriving at the best decision for the organization, even when this means making a tough or unpopular decision. Think Critically; always.

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Teamwork – Developing effective working relationships with team members by treating others fairly, maintaining an approachable atmosphere, sustaining open and honest two-way communication and involving others in decision-making processes when appropriate. Superior Service; always.

:: Commitment to Excellence – Continually striving to improve personally by learning and applying technical knowledge, skills, and abilities to help solve organizational problems, develop new strategies and potential directions, and realize the organization's vision. Strive for excellence; always.

:: Results Oriented – Meeting all commitments and goals by maintaining a focus on outcomes and creatively overcoming distractions, obstacles, and oppositions. Be results driven; always.

:: Efficient Resource Use – Organizing and planning for the efficient use of resources and actively seeking out opportunities to make systems and processes more efficient. Use resources efficiently; always.


Message for Stakeholders from John K. Morgan - Click here for video

Zep Inc. Values Presentation - Click here for video